When you move into your new home in the United States, one of the first things you’ll need to do is make sure your utilities are set up and ready to use. Utilities are the essential services that keep your home running, from lighting and heating to clean water and internet access. 



For many international nurses, this process might be completely new, but don’t worry, it’s straightforward once you know what to expect. This guide will walk you through what utilities are, how to arrange them, what you’ll need, and who to contact to get started. 

What Are Utilities? 

Utilities are the basic services that make your home livable and comfortable. These usually include: 

• Electricity: Powers lighting, heating, cooling, and all electrical devices in your home. 
• Water: Provides running water for cooking, bathing, cleaning, and drinking. 
• Natural Gas: Fuels heating systems, stoves, and water heaters. 
• Sewerage Services: Manages waste removal and keeps your home clean and sanitary. 
• Telecommunications: Includes internet, phone, and sometimes cable TV, keeping you connected to work, family, and friends. 

How to Set Up Utilities 

Once you know which utilities you’re responsible for, it’s time to contact each provider.

Most utility companies offer several ways to start service: 

• Online: Visit the company’s website and complete a service application form. 
• By phone: Call the company’s customer service line for setup assistance. 
• In person: Some companies allow you to visit their local office if you prefer face-to-face help. 

Many companies will ask for a few key documents when you apply: 

• A valid form of identification, such as your passport, visa, or U.S. driver’s license. 
• A copy of your rental agreement or lease to verify your address. 
• Your Social Security Number (SSN), if you have one. 
• A security deposit, which may be required if you don’t have a U.S. credit history. 

If you don’t yet have an SSN or local credit, explain your situation to the provider. Many companies are experienced in working with newcomers and will offer alternative options such as higher deposits or proof of employment. 

Who Provides These Services? 

Utility providers can differ depending on where you live, but generally: 

• Water, sewer, and trash collection: Your city or local government handles these. You’ll usually receive monthly bills directly from them. 
• Electricity, natural gas, internet, and phone services: These utilities are provided by private companies. You can often choose your provider, depending on the options available in your area. 

If you’re unsure who your providers are, your landlord or neighbors can usually point you in the right direction. 

Utilities Included vs. Not Included 

When you're signing a lease, it's important to check if utilities are included in your rent. 

• If utilities are included: Your landlord or property management company takes care of setting them up and paying for them. The costs are typically built into your monthly rent. 
• If utilities are not included: You will need to arrange these services yourself. This usually means opening accounts in your name and setting up service before or shortly after you move in. 

Your landlord or leasing office should provide a list of recommended or required utility providers in your area. Keep in mind that some cities may have only one provider for certain services, like water or electricity, so it's crucial to choose the right company. 

Helpful Tips for a Smooth Setup 

Keep these practical tips in mind to ensure everything runs smoothly as you settle into your new home. 

1. Start Early: Begin contacting utility providers at least one to two weeks before moving in to avoid delays. 
2. Keep Records: Save confirmation emails, account numbers, and payment receipts for your records. 
3. Set Up Auto-Pay: Once your accounts are active, consider enrolling in automatic payments to avoid missed bills. 
4. Monitor Your Usage: Be mindful of electricity and water use to manage costs and support sustainability. 
5. Ask for Help: If you get stuck, your WWHS Relocation Advisor can help guide you through the process or connect you to the right resources. 

Building Comfort and Independence 

Setting up your utilities might feel like a small step, but it’s one of the first ways you begin to make your new space truly your own. Every nurse’s relocation journey is different, and it’s normal to have questions or need help along the way. The good news is, you’re not navigating it alone. WorldWide HealthStaff Solutions is here to guide you through these transitions so you can focus on what matters most: settling in, feeling comfortable, and preparing for success in your new role.